Help CenterFor us to issue an exchange or refund for items purchased online, you'll need to send back your item to our warehouse along with a filled out copy of our returns form.
Once we receive and process your return, we'll send out your exchange item right away. If you've requested a return, we will then process the refund and send you a follow up email to confirm.
Alternatively, you can visit your nearest Fast Times store and they will be able to process your exchange (please note that they are unable to issue refunds for online purchases).
Warehouse Return Address: 750 Springvale Road, Mulgrave, VIC 3170 Australia