<p>Orders are shipped within one business day of being placed. If you have not received your tracking number by then, it’s possible that your tracking email has landed in your spam folder; please check here before reaching out to us.</p>


Orders are shipped within one business day of being placed. If you have not received your tracking number by then, it’s possible that your tracking email has landed in your spam folder; please check here before reaching out to us.

I haven’t received my tracking number for my order, where is it?

Do decks purchased online/in-store come with free grip?

What sizes are the shoes on your site?

Can you request grip tape to be applied before posting?

How do I get a job at Fast Times?

Do you ship internationally?

Why is my gift card showing as invalid at checkout?

Can I edit/cancel my order?

How long will it take for me to receive my order?

Can you send me some free stickers?

Do you have a discount code I can use?

Can I use Afterpay in-store?

How do I check my gift card balance?

I have a tracking number, how do I track my parcel?

I got the wrong item or my item is faulty, what do I do?

Are trucks sold in pairs?

How many wheels/bearings/bolts are in a pack?

What currency are your products listed in on the site?

How do I edit the personal information attached to my Fast Times account?

I only received part of my order, what do I do?

Do I have to be home to receive my parcel?

Why am I getting a Gateway Rejected message?

How does my order qualify for free shipping?

How do I add/edit items in my cart?

Do you price match?

I have forgotten my password, how can I access my account?

Frequently Asked Questions