I haven’t received my tracking number for my order, where is it?

Orders are generally shipped within 1-2 business days of being placed. If you have not received your tracking number by then, it’s possible that this could have landed in your spam folder.

Alternatively, as soon as your tracking is available it will show in the Australia Post mobile app; download the app here.

If you still can't locate your tracking information after checking these options, please don't hesitate to reach out to us.