Help Center1. Imperfections and Condition of Clearance Items: Clearance items are offered at a reduced price for various reasons such as discontinuation, overstock, or being part of an end-of-line sale. These items may exhibit imperfections, which could include, but are not limited to:
- Discolouration: Fading or changes in colour that occur over time due to exposure to light, age, or handling.
- Signs of Wear or Age: Items may show visible evidence of prolonged storage or display, including minor scratches, creases, or packaging wear. Such signs reflect the item's age but do not necessarily affect its functionality or quality.
- Other Cosmetic Defects: There may be additional minor imperfections such as irregularities or superficial flaws that do not compromise the overall usability of the product.
We encourage customers to carefully review the condition of clearance items before purchase, as they are sold at a significant discount to reflect these potential imperfections.
2. Final Sale Policy for Clearance Items: All clearance items are sold on a final sale basis, meaning that:
- No Returns or Exchanges: Clearance sale items are not eligible for return or exchange.
- Acknowledgment of Imperfections: By purchasing a clearance item, the buyer acknowledges and accepts the possible imperfections as detailed above. Therefore, returns based on cosmetic issues, minor defects, or a change of mind will not be accepted.
3. Eligibility for Return—Manufacturing Defects: While clearance items are final sale, exceptions are made in cases where an item is found to have a manufacturing defect. A manufacturing defect refers to any flaw or issue arising from the production process, which renders the item unfit for its intended use.